Give us a nudge and get a FREE access to our growth program today!
| DX Pro Suitable for Big Teams | DX Enterprise Suitable for Enterprises |
|---|
| Price / month (Billed Annually) | 14 USD / agent | |
| Price / month (Billed Monthly) | 19 USD / agent |
| Emails |  |
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| Portals | |
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| Contact Form | |
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| Shopify | |
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| Live Chat | |
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| API | - | |
| Multiple Inboxes | |
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| Reply Address Customization | |
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| Automated Assignment | |
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| Private Notes | |
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| Ticket Templates | |
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| Canned responses | |
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| CSAT Survey | |
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| Tags | |
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| Media Attachements | |
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| Custom Agent Signature | |
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| Collaborators | |
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| Ticket Priorities | |
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| Ticket Merging | |
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| Ticket Filtering | |
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| Child Tickets | |
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| Ticket Bulk Operations | |
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| To-do List | |
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| Custom SLAs | |
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| Custom Business Hours | |
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| Custom Task Fields | |
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| Task Timesheets (worklogs) | |
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| Sub Tasks | |
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| Private Notes | |
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| Public Comments | |
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| Task History | |
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| Link to Tickets | |
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| Task Filters | |
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| Automated Ticket Workflows | |
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| Time Triggers | |
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| Scenarios Automation | |
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| Agent Roles | |
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| Agent Groups | |
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| Contacts | |
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| Acccounts | |
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| Custom Domains | - | |
| Custom Reply to Email | |
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| Customizable Helpcenter | |
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| Custom Chat Widget | |
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| Custom Email Templates | |
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| Custom Ticket Fields | |
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| White label | - | |
| New Tickets | |
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| Open Tickets | |
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| Solved and Closed | |
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| Ticket Sources | |
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| CSAT Reports | |
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| First Response time | |
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| Avg Response Time | |
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| Resolution Time | |
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| Chats Summary | |
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| Ticket Volume Trends | |
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| 256-bit SSL secure connection | |
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| Audit Log | - | |
| Security Assistance | |
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| Email History | |
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| Product KnowledgeBase | |
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| Chat Support | |
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| Email Support | |
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| Call Support | |
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| Product Training | - | |
| Technical Support | - | |
| Yearly Purchase Orders & Invoicing | - | |
| Dedicated Account Manager | - | |
Give us a nudge and get a FREE access to our growth program today!
| MonthlySuitable for Big Teams | Annually Suitable for Enterprises |
|---|
| Agent Count | Unlimited | Unlimited |
| Ticket Limit | 200 | 2500 |
| Task Limit | 200 | 2500 |
| Per Ticket Cost | $0.495 | $0.200 |
| Per Task Cost | $0.495 | $0.200 |
| Recharge | - | $49 |
| Ticket Credit | - | 250 |
| Task Credit | - | 250 |
| Emails | |
|
| Portals | |
|
| Contact Form | |
|
| Shopify | |
|
| Live Chat | |
|
|
|
|
|
|
|
|
|
|
| API | |
|
| Multiple Inboxes | |
|
| Reply Address Customization | |
|
| Automated Assignment | |
|
| Private Notes | |
|
| Ticket Templates | |
|
| Canned responses | |
|
| CSAT Survey | |
|
| Tags | |
|
| Media Attachements | |
|
| Custom Agent Signature | |
|
| Collaborators | |
|
| Ticket Priorities | |
|
| Ticket Merging | |
|
| Ticket Filtering | |
|
| Child Tickets | |
|
| Ticket Bulk Operations | |
|
| To-do List | |
|
| Custom SLAs | |
|
| Custom Business Hours | |
|
| Custom Task Fields | |
|
| Task Timesheets (worklogs) | |
|
| Sub Tasks | |
|
| Private Notes | |
|
| Public Comments | |
|
| Task History | |
|
| Link to Tickets | |
|
| Task Filters | |
|
| Automated Ticket Workflows | |
|
| Time Triggers | |
|
| Scenarios Automation | |
|
| Agent Roles | |
|
| Agent Groups | |
|
| Contacts | |
|
| Acccounts | |
|
| Custom Domains | |
|
| Custom Reply to Email | |
|
| Customizable Helpcenter | |
|
| Custom Chat Widget | |
|
| Custom Email Templates | |
|
| Custom Ticket Fields | |
|
| White label | |
|
| New Tickets | |
|
| Open Tickets | |
|
| Solved and Closed | |
|
| Ticket Sources | |
|
| CSAT Reports | |
|
| First Response time | |
|
| Avg Response Time | |
|
| Resolution Time | |
|
| Chats Summary | |
|
| Ticket Volume Trends | |
|
| 256-bit SSL secure connection | |
|
| Audit Log | |
|
| Security Assistance | |
|
| Email History | |
|
| Product KnowledgeBase | |
|
| Chat Support | |
|
| Email Support | |
|
| Call Support | |
|
| Product Training | |
|
| Technical Support | |
|
| Yearly Purchase Orders & Invoicing | |
|
| Dedicated Account Manager | |
|
Elevating your customer support experience starts with DeskXpand.
#happyclient
I like the ease of using the DeskXpand and the social media integration. And the feedback feature that the dashboard could integrate into the website is excellent.
Xander LLC,
