Angeline Somers
Conquest Care and Support Agency Ltd,
Eliminate The Need of Multiple Help Desks for Multiple Brands
Save your agents from toggling between multiple accounts and interface to solve customer queries. Centrally manage all your brands with the help of a multi-brand help desk. DeskXpand multi-brand help desk lets you handle all of your brands from a single location. DeskXpand enables your support executive to provide unified support through a streamlined and organized interface.
Save Time, Effort, and Support Costs
A consolidated interface eliminates the need to toggle between multiple accounts which in turn saves support time. Support agents can save a lot of effort by handling queries across multiple helpdesks from a single interface. All this narrows down to saving a vast amount of support costs.
Manage Multiple Brands Under One Help Desk
A multi-brand help desk is crucial for any company that offers a range of brands. DeskXpand lets you manage multiple brands/products through a single helpdesk. Therefore you can bring different brands and their queries/tickets through a single helpdesk.
Tailor the Look & Feel of Your Support
DeskXpand gives you complete control over the design and feel of your multi-brand help desk. You can maintain separate forums, portals, and knowledge bases that can be customized as per your needs.
Personalized and Brand-Specific
Give your customers a well-branded experience with DeskXpand multi-brand help desk. Personalize every corner of your brand’s customer support portal, help center, and knowledge base with your brand logo, exclusive colors that resemble your brand, and content structures.
Collaboration Made Easy
With DeskXpand, you can have a specialized support center for every product or brand. A common interface ensures that agents are able to collaborate easily without any ruckus.
Improve Your Customer Experience
Streamlining multiple brands on the support end will enable you to serve a faster and more efficient experience to your customers. Besides this, your customer can connect to you through the medium they want for their required brand.
